The library offer reference service to readers on and out of campus through 4 different ways.

1. Ask a librarian in person
Any user can ask the librarian on duty for help when he meet any questions while using resources
and services in the library.

2. Ask a librarian by phone
Both the information service center of JInhua library and all reference departments of Lintong library are ready for the questions by telephone. In addition, if you need to contact with certain librarian or staff of specific department, please don't hesitate to check the department guide.
Information Technology Center of Jinhua Library :
029-82330112
Information Technology Center of Lintong Library :
029-82330112
Reference Department of Jinhua Library:
029-82330116
Library Office: 029-82330107
Circulation department of Jinhua Library:
029-82330111
Circulation department of Lintong Library:
029-83116395

3. Ask a librarian via email
Please e-mail your questions to our email address , you will receive a response within one day.
Information Technology Center of Jinhua Library : Info-lib@xpu.edu.cn 
Information Technology Center of Lintong Library : Info-lib@xpu.edu.cn 
Reference Department of Jinhua Library: Wangsimin122@sina.com.cn 
Library Office: Office-lib@xpu.edu.cn 
Circulation department of Jinhua Library: Circu-lib@xpu.edu.cn 
Circulation department of Lintong Library: Circu-lib@xpu.edu.cn 

4.  Virtual Reference
You may log on our Vitual Reference System , and submit your questions in lists or have a live chat with a librarian directly.